Performance as mentioned in the fourth subsection, can include capacity, reliability, accessibility, efficiency, ability to withstand loads, integrity and robustness.
Source: Guidelines Regarding the Management Regulations, Norway, updated December 2012. Regulatory Guidance
- Note 1 to entry: Performance can relate either to quantitative or qualitative findings.
- Note 2 to entry: Performance can relate to the management of activities, processes, products (including services), systems or organizations.
Source: ISO/IEC 27000:2014, Information technology — Security techniques — Information security management systems — Overview and vocabulary, Third Edition, January 2014. Global Standards
Within the context of the OMS, the effectiveness of accomplishing activities measured against communicated policies, standards, objectives and expectations.
Performance may be assessed quantitatively (e.g. using KPis) or qualitatively, based on the informed judgement of others, such as managers, leaders, members of the workforce or stakeholders. Performance assessment may be applied at different levels of the organisation, including individuals or teams, or assets or the entire company.
Source: IOGP Report No. 510, Operating Management System Framework for controlling risk and delivering high performance in the oil and gas industry, International Association of Oil & Gas Producers, June 2014. Global Standards