The extent to which systems can be used by users to achieve specified goals with effectiveness, efficiency and satisfaction, in a specified context of use.
Source: IMO MSC.1/Circ.1512, Guideline on Software Quality Assurance and Human-Centred Design for e-navigation, 8 June 2015, International Maritime Organization. Regulatory Guidance
Extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.
- Note 1 to entry: Systems, products or services are part of work systems (2.2) and used by workers (2.4) within those systems.
- Note 2 to entry: In this International Standard, the context of use is within a work system.
[SOURCE: ISO 9241-210:2010, 2.13].
Source: ISO 6385:2016, Ergonomics principles in the design of work systems, Third Edition, September 2016. Global Standards