Audit Plan

Audit Plan

Definition(s)


Audit Plan

description of the activities and arrangements for an audit [ISO 9000:2005, definition 3.9.12]. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Scope

Audit Scope

Definition(s)


Audit Scope

Extent and boundaries of an audit. [SOURCE: ISO 19011:2011]. Source: ISO/IEC 27000:2014, Information technology — Security techniques — Information security management systems — Overview and vocabulary, Third Edition, January 2014. Global Standards

Audit Scope

Extent and boundaries of an audit. NOTE   The audit scope generally includes a description of the physical locations, organizational units, activities and processes, as well as the time period covered. [ISO 9000:2005, definition 3.9.13] Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Programme

Audit Programme

Definition(s)


Audit Programme

arrangements for a set of one or more audits planned for a specific time frame and directed towards a specific purpose NOTE   Adapted from ISO 9000:2005, definition 3.9.2. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Technical Expert

Technical Expert

Definition(s)


Technical Expert

person who provides specific knowledge or expertise to the audit team NOTE 1   Specific knowledge or expertise is that which relates to the organization, the process or activity to be audited, or language or culture. NOTE 2   A technical expert does not act as an auditor in the audit team. [ISO 9000:2005, definition 3.9.11]. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Team

Audit Team

Definition(s)


Audit Team

one or more auditors conducting an audit, supported if needed by technical experts NOTE 1   One auditor of the audit team is appointed as the audit team leader NOTE 2   The audit team may include auditors-in-training [ISO 9000:2005, definition 3.9.10]. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Auditee

Auditee

Definition(s)


Auditee

organization being audited [ISO 9000:2005, definition 3.9.8]. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Client

Audit Client

Definition(s)


Audit Client

organization or person requesting an audit NOTE 1   In the case of internal audit, the audit client can also be the auditee or the person managing the audit programme.  Requests for external audit can come from sources such as regulators, contracting parties or potential clients. NOTE 2   Adapted from ISO 9000:2005, definition 3.9.7 Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Conclusion

Audit Conclusion

Definition(s)


Audit Conclusion

outcome of an audit, after consideration of the audit objectives and all audit findings.  NOTE   Adapted from ISO 9000:2005, definition 3.9.6 Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Findings

Audit Findings

Definition(s)


Audit Findings

results of the evaluation of the collected audit evidence against audit criteria NOTE 1   Audit findings indicate conformity or nonconformity. NOTE 2   Audit findings can lead to the identification of opportunities for improvement or recording good practices. NOTE 3   If the audit criteria are selected from legal or other requirements, the audit finding is termed compliance or non-compliance. NOTE 4   Adapted from ISO 9000:2005, definition 3.9.5. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Evidence

Audit Evidence

Definition(s)


Audit Evidence

records, statements of fact or other information which are relevant to the audit criteria and verifiable NOTE   Audit evidence can be qualitative or quantitative. [ISO 9000:2005, definition 3.9.4] Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Audit Criteria

Audit Criteria

Definition(s)


Audit Criteria

set of policies, procedures or requirements used as a reference against with audit evidence is compared NOTE 1   Adapted from ISO 9000:2005, definition 3.9.3 NOTE 2   If the audit criteria are legal (including statutory or regulatory) requirements, the terms “compliant” or “non-compliant” are often used in an audit finding. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Technical Area

Technical Area

Definition(s)


Technical Area

area characterized by commonalities of processes relevant to a specific type of management system Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards
Observer

Observer

Definition(s)


Observer

person who accompanies the audit team but does not audit. Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards  

Observer

person who accompanies the audit team but does not audit NOTE 1   An observer is not a part of the audit team and does not influence or interfere with the conduct of the audit NOTE 2   An observer can be from the auditee, a regulator or the other interested party who witnesses the audit. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards  
Guide

Guide

Definition(s)


Guide

person appointed by the client to assist the audit team Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards  

Guide

person appointed by the auditee to assist the audit team. Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Auditor

Auditor

Definition(s)


Auditor

person who conducts an audit Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards Source: ISO 19011:2011 (E) – Guidelines for auditing management system. Global Standards
Client

Client

Definition(s)


Client

Organization whose management system is being audited for certification purposes. Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards  

Client

DNV’s contractual partner. It may be the Manufacturer, Purchaser, Operator (User), the Owner or the Contractor. Source: Verification of Lifting Appliances for the Oil and Gas Industry, DNV-OSS-308, October 2010, Det Norske Veritas AS, Global Standards  

Client

Device or application receiving or requesting services or information from a server application [12]. Source: ANSI/ISA–99.00.01–2007, Security for Industrial Automation and Control Systems, Part 1: Terminology, Concepts, and Models, 29 October 2007. National Standard
Third-party Certification Audit

Third-party Certification Audit

Definition(s)


Third-party Certification Audit

audit carried out by an auditing organization independent of the client and the user, for the purpose of certifying the client's management system NOTE 1 In the definitions which follow, the term “audit” has been used for simplicity to refer to third-party certification audit. NOTE 2 Third-party certification audits include initial, surveillance, re-certification audits, and can also include special audits. NOTE 3 Third-party certification audits are typically conducted by audit teams of those bodies providing certification of conformity to the requirements of management system standards. NOTE 4 A joint audit is when two or more auditing organizations cooperate to audit a single client. NOTE 5 A combined audit is when a client is being audited against the requirements of two or more management systems standards together. NOTE 6 An integrated audit is when a client has integrated the application of requirements of two or more management systems standards into a single management system and is being audited against more than one standard. Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards
Management System Consultancy

Management System Consultancy

Definition(s)


Management System Consultancy

participation in designing, implementing or maintaining a management system EXAMPLES
  1. preparing or producing manuals or procedures, and
  2. giving specific advice, instructions or solutions towards the development and implementation of a management system.
NOTE Arranging training and participating as a trainer is not considered consultancy, provided that, where the course relates to management systems or auditing, it is confined to the provision of generic information that is freely available in the public domain; i.e. the trainer should not provide company-specific solutions. Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards
Certified Client

Certified Client

Definition(s)


Certified Client

organization whose management system has been certified. Source: ISO/IEC 17021:2011 (E) – Conformity assessment – Requirements for bodies providing audit and certification of management systems . Global Standards
Withdrawal

Withdrawal

Definition(s)


Withdrawal

cancellation of a certification, certificate or credential . Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Validity

Validity

Definition(s)


Validity

evidence that the assessment measures what it is intended to measure, as defined by the certification scheme [SOURCE: ISO/IEC 17024:2012, 3.17, modified — Note to entry has been deleted.]. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Training Certificate

Training Certificate

Definition(s)


Training Certificate

document issued after a person completes a training course, or a series of training courses, and passes an assessment that measures the intended learning outcomes of the specific course or courses Note 1 to entry: These courses are sometimes referred to as certificate programmes. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Training

Training

Definition(s)


Training

The action of teaching a person a particular skill or type of behaviour, including knowledge verification and documentation of completion. Source:API RP T-1, Creating Orientation Programs for Personnel Going Offshore, Fifth Edition, November 2016. Global Standards

Training

Programme developed to provide persons with the necessary knowledge and skills. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Skill

Skill

Definition(s)


Skill

An employee’s ability to perform the job tasks consistently, precisely, and reliably. Skills can be assessed.

Source: International Association of Drilling Contractors, Competence Assurance-Guidelines for Building a Successful Program Revision April 2015. IADC Guidelines  

Skill

ability to perform a task or activity with a specific intended outcome acquired through education, training, experience or other means Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Self-evaluation

Self-evaluation

Definition(s)


Self-evaluation

process by which an evaluation is self-administered by a candidate for the purpose of providing feedback. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Self-assessment

Self-assessment

Definition(s)


Self-assessment

process by which an evaluation is self-administered by a candidate for the purpose of providing feedback. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Self-declaration

Self-declaration

Definition(s)


Self-declaration

statement by a candidate that he/she fulfils specific requirements. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Score Report

Score Report

Definition(s)


Score Report

document that provides information about the performance of a candidate in an examination Note 1 to entry: See also diagnostic score report. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Results Report

Results Report

Definition(s)


Results Report

document that provides information about the performance of a candidate in an examination Note 1 to entry: See also diagnostic score report. Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards
Scope of Certification Scheme

Scope of Certification Scheme

Definition(s)


Scope of Certification Scheme

extent and boundaries of a certification scheme Source: ISO/IEC TS 17027:2014, Conformity assessment – Vocabulary related to competence of persons used for certification of persons, Global Standards